Xylo Games is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you use our gaming platform built with AppCreator24. We prioritize data protection while collecting gameplay and technical data necessary for app performance, security, and advertising.

We generate a unique anonymous identifier for your device to save your game progress, achievements, and preferences. Importantly, this ID cannot be used by us alone to identify you personally. We do not require or collect your real name, phone number, address, or contact list to use the app.

To enhance your experience, we store gameplay data including your Level and XP progress, coin balances, rewards, and achievement unlocks. We also maintain a history of your favorite games, library selections, and general play statistics.

For app functionality and leaderboard features, we collect device models, platform types, app versions, and language preferences. We also monitor technical diagnostics, such as crash logs and performance data, to ensure app stability.

AppCreator24 and integrated third-party SDKs may collect location-related data, ranging from approximate to precise locations. We also use device identifiers, such as advertising IDs, to support analytics and display relevant ads.

Collected data is used to maintain the gaming service, display rankings on leaderboards, and improve user experience. It also supports "behind-the-scenes" needs like install attribution, fraud prevention, ensuring fair play, and responding to support requests.

Most data is stored locally on your device (preferences and offline progress). However, specific data like leaderboard entries and cross-device syncs are securely stored in Firebase (Google Cloud). All data transmission is protected using encrypted HTTPS protocols.

We use third-party services including Firebase for infrastructure, AppCreator24 for the app engine, and advertising SDKs like AdMob. These providers may collect their own data (such as ad interactions and diagnostics) under their respective privacy policies.

Xylo Games is designed to be family-friendly and does not knowingly collect direct personal information from children under 13 without appropriate consent. Because third-party advertising, analytics, and app framework services may be present, parents or guardians should review this policy and supervise app usage where required by local law or store policy.

We may update this Privacy Policy from time to time, and users may be notified of significant changes through the app. We encourage you to review this policy periodically to stay informed. If you have any questions about our data practices, you can contact us through the Trust & Safety section within the app.